About Our Wards
For what to expect during your stay with us, please see the
Inpatients| section.
If you have any comments or complaint about your stay with us, please see the Patients Advice and Liaison page.
The Trust has wards in all of its four Hospitals and we welcome patients' visitors. Details of visiting times and other information about visiting can be found in our ward listings in this section.
Quiet times and ward rounds vary from ward to ward and it would be helpful if visits could be avoided during these times. If in doubt, please contact the ward before you visit.
For more about how to get to each of our hospitals, and site maps, please see our
Find Us & Contact Us |section.
For individual ward details, please see contact details for our wards here:
Please note that visiting outside the specified hours is at the discretion of the Ward Manager and arrangements would need to be made in advance. Whilst we try to ensure that the published visiting times are correct, it is always advisable to confirm them with the staff on the ward.
Patients sometimes feel that they are getting too many visitors. If this is a problem for you, then please speak to your nurse.
If someone has a cold, cough, stomach upset or condition that may be infectious, please ask them not to visit.
If a relative or friend, with your agreement, wants to speak to a doctor about your care or treatment, please ask your nurse to arrange an appointment. If an interpreter is needed, please tell your nurse.
Unfortunately some wards are unable to allow patients to have flowers. Wards which are not able to accept flowers include surgical and critical care. If you wish to give flowers, we recommend that you check with the ward you are visiting beforehand.
Many wards specify their flower regulations in the listings on the left hand menu.
We take cleanliness and hygiene very seriously in our wards. If you are concerned about any cleanliness issues, please tell your nurse.
At the Trust, a dedicated team of Infection Control nurses and doctors give advice on minimising the risks of infection occurring in individual patients, and on preventing the spread of infection between them.
A really simple – but effective – method to prevent infection is good hand hygiene, and the Trust is a supporter of the national
cleanyourhands|campaign. Effective hand hygiene can prevent the transfer of infection from one patient to another, and alcohol rub gel can be found at bedsides as well as at the entrance to the wards, and staff should have their own dispenser.
You are encouraged to ask all healthcare workers to clean their hands before carrying out any care.
If you would like more information about
cleanyourhands, please ask one of our nurse for an information leaflets, or visit the campaign
website|.
For the health and safety of all patients and staff, smoking is not allowed within the hospital or near entrances.
If you smoke but would like to stop, there are nurses who work in the hospital who can help you.
Find out more. |
Security staff ensure the safety of patients and staff within the hospital and its grounds. All staff should wear an identity badge. If you don't know who someone is, please ask. The Trust is equipped with both internal and external closed circuit TV cameras which are monitored from the Security Control Room. Security staff patrol the hospital, grounds and car parks during the day and night.
All staff are trained in fire and evacuation procedures. In the unlikely event of a fire, nursing staff will take control of the situation and co-ordinate any necessary action. Patients and their visitors are requested to follow instructions given to them by staff in the event of any emergency.
You will find more useful information about life on our wards in the
Inpatient section|.